Shipping policy

Shipping & Fulfillment

Prime 42 products are either made to order or carefully hand-selected. This approach allows us to focus on quality, not excess inventory.

We appreciate your patience while we prepare your order properly.


Processing Time

  • Orders are typically processed within 2–5 business days
  • Some items may require additional processing time depending on production method, item type, or order volume

Processing time does not include shipping transit time.


Shipping Time

Once your order has shipped, estimated delivery times are:

  • United States: 2–10 business days
  • International: Delivery times vary by destination and carrier

Delivery times are estimates and not guaranteed.


Shipping Confirmation & Tracking

  • You will receive a shipping confirmation email with tracking information once your order has shipped
  • Tracking updates are provided by the carrier and may take time to appear

Shipping Costs

  • Shipping costs are calculated at checkout
  • Prices do not include customs fees, duties, or import taxes for international orders
  • Customers are responsible for any additional charges imposed by their country

Delays & Carrier Issues

Prime 42 is not responsible for delays caused by:

  • Shipping carriers
  • Customs processing
  • Weather events
  • Incorrect or incomplete shipping addresses
  • Events outside our control

Once an order is transferred to the carrier, risk of loss passes to the customer.


Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

Prime 42 is not responsible for:

  • Orders delivered to incorrect addresses provided by the customer
  • Packages marked as delivered by the carrier but not recovered

Lost or Damaged Packages

If your order arrives damaged or is lost in transit:

  • Contact us within 7 days of delivery
  • Include your order number and photos (if applicable)

We will work with the carrier or fulfillment partner to resolve the issue when possible.


Questions

If you have questions about shipping, contact us at:

📧 PrimeFortyTwo@gmail.com